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Vitruvi™ Data Restoration & Recovery Pricing

Vitruvi™ Data Restoration & Recovery Pricing (Last Updated: 2018-12-20)

Customers can access backups, restore data, and move data between workspaces. Data restoration services cover the transfer of data between workspaces as well as the restoration of historical backups. We offer two tiers of priority support when addressing these requests:

  1. 3 Business Day – Vitruvi™ support team will complete data recovery and restoration services within 3 business days of receiving the request, subject to the size and scope of the request.
  2. 24 Hour - Vitruvi™ support team will complete data recovery and restoration services within 24 hours of receiving the request, subject to the size and scope of the request.

Because of the limited turnaround time involved in a 24-hour request, the second tier is priced at a higher point than the first. For a more detailed pricing schedule, please see the full Vitruvi™ Data Restoration & Recovery Pricing policy.